Privacy Policy
Privacy Policy
MSE Carpentry Ltd
Company Number: 09335788
Effective Date: 29/06/2026
Last Updated: 24/07/2026
At MSE Carpentry Ltd, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you contact us or use our services.
1. Who We Are
MSE Carpentry Ltd (“we”, “our”, or “us”) provides carpentry, joinery, renovation, and related construction services.
If you have any questions about this Privacy Policy or how we use your personal information, please contact us:
MSE Carpentry Ltd
Email: msecarpentry@gmail.com
Phone: 07789 200490
Registered Address:
8 Clappentail Park
Lyme Regis
Dorset
England
DT7 3NB
2. Information We Collect
We may collect the following personal information:
- Name
- Email address
- Telephone number
- Property address
- Billing information (where applicable)
- Details of your enquiry or project
- Photos or documents you choose to send us
- Photos of projects to be used on social media
- Any other information you voluntarily provide
We may also collect technical information such as:
- IP address
- Browser type
- Device information
- Website usage data through cookies (if applicable)
3. How We Use Your Information
We use your information to:
- Respond to enquiries
- Prepare quotations and estimates
- Provide our carpentry and building services
- Arrange appointments and site visits
- Process invoices and payments
- Communicate about ongoing projects
- Improve our website and customer service
- Comply with legal and regulatory obligations
4. Legal Basis for Processing
We process your personal information where necessary to:
- Perform a contract with you.
- Take steps before entering into a contract (such as providing a quotation).
- Comply with legal obligations.
- Pursue our legitimate business interests, provided these do not override your rights.
- Where required, with your consent.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with:
- Trusted subcontractors working on your project
- Suppliers where necessary to fulfil your project
- Accountants and professional advisers if required for billing
- Payment providers
- IT and website service providers if ordering supplies on your behalf
- Government or regulatory authorities where required by law
- We take photos of our work to post on our social media pages
All third parties are expected to keep your information secure and only use it for the intended purpose.
6. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.
7. How Long We Keep Your Information
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal, accounting, and tax obligations
- Resolve disputes
- Enforce our agreements
When your information is no longer required, it will be securely deleted or anonymised.
8. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where appropriate.
- Request restriction of processing.
- Object to the processing of your personal information.
- Request a copy of your personal data in a portable format where applicable.
- Withdraw consent at any time where processing is based on consent.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
9. Cookies
If our website uses cookies, they may be used to:
- Improve website performance.
- Remember your preferences.
- Analyse website traffic.
- Enhance your browsing experience.
You can manage or disable cookies through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be published on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
MSE Carpentry Ltd
Email: msecarpentry@gmail.com
Phone: 07789 200490
Based in Denmead, Waterlooville
Registered Address:
8 Clappentail Park
Lyme Regis
Dorset
England
DT7 3NB